In My Customers' Own Words...				To: Rick Sent: Wednesday, November 26, 2008 8:56 AM Subject: Re: Re: 1990 Honda Accord Rick, Thanks for checking in. It has been such a pleasure to drive. I took it to Santa Rosa last night for a basketball game there and it just glides along: peppy, economical, comfortable, and nimble. We really appreciate having it in our family. Happy Thanksgiving Rick, and thanks to you. Chris
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rick@lowmilegems.com Sent: Tuesday, January 13, 2009 2:48 PM Subject: Letter for website I was in need of a vehicle and found a beautiful, low mile, fully loaded, 1997 Ford Thunderbird on this website.   So I made a phone call, explained my situation and what I was looking for.  Rick was more than happy to meet me at his lot on his day off and take me for a test drive.   Everyone has that moment of angst when they walk onto any car lot, this was different.  Rick made me feel very comfortable and was very friendly.  He is truly there to help his customers find value in older, low mileage, well taken care of vehicles.  He isn’t like your typical “car salesman”.  He is a caring business owner, who wants his customers to be satisfied.  He is kind, easy to work with and will find you the best fit within your budget.  Rick helped me out in a way that I will never forget.  For that, I consider him more than my “car salesman”, he truly is a friend and cares about people and how they view him and his business.    As for the 1997 Ford Thunderbird that I was interested in, to my amazement, it really was in the condition that it appeared to be on-line. It was immaculate,  almost like it was a brand new car.  Very clean, well kept, low miles, interior, exterior and the engine were all spotless.   We went for a nice long drive, it ran perfectly!    Needless to say I am a very happy customer of Rick’s Low Mile Gems.  He is a pleasure to work with and I would recommend him to any of my friends and family.   One last note, Rick does offer a warranty on his vehicles and I am happy to say, I didn’t have to use that warranty.  The car still runs perfectly.   Thank you Rick! Cynthia Hayes Central Point, Oregon
To: rick@lowmilegems.com Sent: Monday, February 02, 2009 11:31 PM Subject: Re: van Dear Rick.....I want to take this time to let you know how excited I am about the 95 Ford camping van that I bought from you. I just love it!! I truly appreciated your kindness, patience and understanding throughout the whole process. I also appreciate the quality of the van. You were nothing like those typical car salesman. You were friendly, cheerful and not pushy....and still gave me a great deal!!! I will certainly send folks your way. Thanks again! Dawn Linwood
----- Original Message ----- To: Rick Sent: Tuesday, July 07, 2009 2:29 PM Subject: RE: Low Mile Gems, 1995 Chev Van Thanks Rick, I've had the chance to drive the van from Medford, and the van preformed great.   I will say the “deal” went very smooth and you represented the vehicle and yourself honestly; it was refreshing to know that there are people who think about others in their life’s’ work.   I will send you a picture of one of our outings when we make one, maybe to the coast.   We now have the options to do things like that because of the Van. Thanks Shelly Pruitt
To: rick@lowmilegems.com Sent: Tuesday, December 30, 2008 3:10 PM Subject: Happy New Year! Hello Rick,  I wanted to wish you the best for the new year, and while I am at it, I would like to tell you I am impressed.  Your approach seems to me to be rare in todays market.  I have recently moved to Medford from Sacramento.  Being new to the area, I was looking through local business advertisements.  I happend to run accross one of yours.  It stood out from the rest not because it was an expensive and flashy production, but because of it's humble and sincere message.  The autos you were offering were all older in years but all were low mileage well maintained cars.  When I am in the market,  I spend many hours searching for a good clean car with lots of life remaining yet reasonably priced,  one that has been well cared for by it's previous owner.  Finding one for sale by a private owner is very hard to do and the larger dealers do not offer cars in the same price range.  Finding a car with the kind of low mileage at the price range of yours is really rare.  You do what I can not do, you find the "Low Mile Gems" research the history of the cars and their former owners, put them through their safety and mechanical checks and make sure they are quality cars that deliver value to your customers.  I say, "Well Done Rick, and keep up the good work."  When I am ready to purchase another vehicle, you can be sure I will be calling on you. I tell my friends and family members about you so you can take care of them as well.  Happy New Year Rick.  Rockford
I consigned my rare Mercedes with Rick at Low Mile Gems and was pleasantly surprised at how well he cleaned up the car and marketed it. I thought I was going to have to advertise the car nationwide but Rick found a local buyer within a few short weeks at my price. Mercedes buyers are super picky but Rick handled the sale like a diplomat making sure all parties were satisfied. Nice work Low Mile Gems—I’ll be back.  Peter S. Ashland, OR
Hi Rick,  Just want to let you know that the truck runs great!! I would like to thank you for your great, and friendly service last month. It  is nice to find someone that "delivers".... You were honest, and fair from the start, and I am glad I drove the extra miles from Eugene, to buy the truck. I would recommend that anyone looking for a nice "Low Mile" vehicle should go to Medford and see you....:} :} :}    Take Care    God Bless    Brad Dull

 

To All Interested Car Buyers that May consider buying from Rick’s Low Mile Gems; his vehicles and professional manner are truly a Gem in today’s world of car dealers.  I recently bought a 1994 wheelchair van from Rick. My experience was excellent. He even drove to the airport to pick me up, as I live 9 hours away. He was courteous, helpful and returned each of my calls promptly. If you look at his website all of his cars are nice and clean even though some may be 10 years or older. After walking around and looking at other vehicles all of the cars are as clean as they look on his website. The WC van I bought was a steal as it almost looks brand new. In my opinion all of his cars are fairly priced. Many people would think it is crazy to get on a plane and buy a vehicle site unseen but I would do it again if he has any cars that meet our needs. Marty Mathison Owner of C&S Transport, Sunnyside, WA Medical Transportation

To: rick@lowmilegems.com Sent: Sunday, July 26, 2009 8:08 PM Subject: Ford Mobility Van Rick, We love the van.  Thanks for the exceptional customer sevice and special accomodations.  It was very comfortable doing business with you and we probably could not have found as nice of a van without you. Thanks!  The Larsons       Rick, I saw one of your cars on craigslist and I wondered why it was so cheap. It lead me to your website and I couldn't believe the low prices. I wrote down your address to stop by this week and see for myself. I would love to do business with you.  I'll see you soon. Thanks for your time, Nick